qt77 Terms and Conditions

1 General Terms

These terms and conditions ("Agreement") form a legally binding contract between the qt77 platform and all its users. qt77 is an online gaming platform in Bangladesh offering slot games, cricket betting, live casino, fishing games, and a variety of other gaming options.

Under this Agreement, "user", "member", or "you" refers to any person registered on qt77. "Platform" refers to the qt77 website, mobile site, and all associated services.

1.1 Scope of Service

qt77 is committed to providing a safe, fair, and enjoyable gaming environment for all eligible users. The platform operates using SSL encryption and advanced security technology to keep users' personal and financial information protected.

1.2 Changes to Terms

qt77 reserves the right to amend these terms and conditions at any time. Continued use of the platform after changes take effect will be considered acceptance of the revised terms. All significant changes will be published on the platform and communicated to members via their registered email.

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2 Eligibility and Account Registration

To open an account and use the services on qt77, the following conditions must be met:

• You must be at least 21 years of age.
• You must join this platform voluntarily as an adult, using your own judgment.
• You must register with an email address or mobile number; one person may not create more than one account.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Opening or operating an account using another person's identity is strictly prohibited.

2.1 Identity Verification (KYC)

In the interest of security and fraud prevention, qt77 may request identity verification documents (national ID card, passport, or other government-recognized documents) at any time. If verification is not completed, withdrawal requests may be delayed or placed on hold.

2.2 Account Security

It is your responsibility to keep your account password and login details strictly confidential. You are strongly advised not to share your password with any third party. If you suspect unauthorized access, please notify us immediately through our 24/7 live chat support.

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3 Deposit and Withdrawal Policy

3.1 Deposit Terms

The minimum deposit amount on qt77 is ৳200. The following payment methods are accepted on our platform:

• bKash
• Nagad
• Rocket

All deposits are processed in Bangladeshi Taka (BDT / ৳). After a successful deposit, the account balance is generally updated within a few minutes.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Once a withdrawal request is approved, funds are generally transferred to your mobile banking account within 30 minutes to 3 hours.

• Identity verification (KYC) must be completed before submitting a withdrawal request.
• It is recommended that deposits and withdrawals use the same payment method.
• Withdrawals may be delayed if bonus wagering requirements have not been met.
• Unusual or suspicious transactions may require additional time for verification.

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4 Bonuses and Promotional Offers

4.1 Welcome Bonus

Members registering on qt77 for the first time will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement applicable to this bonus is 15 times (15x).

• The bonus applies to the first deposit only.
• Wagering requirements must be met before the bonus amount can be withdrawn.
• While a bonus is active, the deposit amount and bonus amount in the account will be tracked separately.
• qt77 reserves the right to cancel a bonus if prohibited betting patterns or strategies are detected.

4.2 General Bonus Terms

All promotional offers must be used within the specified validity period. Expired bonuses will be cancelled automatically. qt77 reserves the right to add, modify, or cancel any bonus offer. Bonus claims from two accounts belonging to the same household or the same device are not permitted.

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5 VIP Program and Rewards

The qt77 VIP program has five tiers. Weekly cashback benefits are provided at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

VIP tier is determined based on a member's overall gaming activity and engagement with the platform. Advancing to a higher tier comes with additional benefits, special offers, and priority support. VIP benefit terms may change and revised terms will be published on the platform.

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6 Fair Use and Prohibited Activities

To maintain a fair environment on the platform, the following activities are strictly prohibited:

• Playing games or placing bets using any automated software, bots, or scripts.
• Attempting account hacking, phishing, or any form of cyber attack.
• Manipulating game outcomes or participating in collusion.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing, threatening, or behaving disrespectfully toward other users.
• Attempting chargeback fraud or credit card fraud.

If any of the above prohibited activities are detected, qt77 may immediately suspend or close the account, forfeit all bonuses and deposited funds, and take legal action if necessary.

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7 Gaming Rules

7.1 General Gaming Terms

All games available on qt77 — slots, live casino, fishing games, card games, and sports betting — operate under specific rules. The specific rules for each game can be found in the game interface. If a game result is voided due to a technical error, the amount wagered on that bet will be refunded.

7.2 Disconnection

If the internet connection is lost during a game, the server-side result will be considered final. qt77 is not responsible for any loss caused by issues with the user's device or network.

7.3 Sports Betting

When placing bets on cricket, football, and other sports, the rules of the specific market will apply. If a match is cancelled or abandoned, the bet amount is generally refunded, though specific market terms may vary.

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8 Privacy and Data Protection

qt77 places the highest importance on protecting users' personal information. Your information is collected, used, and protected in accordance with our privacy policy. For details, please read our Privacy Policy page.

• Your personal information is not sold to any third party.
• Data analysis necessary for service improvement and security may be carried out.
• Information may be provided to relevant authorities where there is a legal obligation to do so.
• All sensitive information is protected using SSL encryption technology.

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9 Responsible Gaming

qt77 places the highest priority on responsible gaming. Online gaming is for entertainment — it should not be treated as a source of income.

• Only bet within your means.
• Never use gaming as a way to escape stress or frustration.
• If you feel there is a problem, use the self-exclusion or deposit limit features available in your account.
• If needed, seek assistance through our 24/7 live chat support.

For more information on responsible gaming, visit our Responsible Gaming page.

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10 Service Suspension and Account Closure

qt77 may suspend or close an account without notice in the following circumstances:

• A serious breach of these terms and conditions.
• Clear evidence of fraudulent or deceptive activity.
• If evidence is found that the user is a minor.
• If the account has been inactive for an extended period.
• At the user's own request.

If a user wishes to close their own account, they may contact the support team via live chat or email. Any valid cash balance will be returned subject to applicable terms and conditions.

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11 Limitation of Liability

qt77 does not accept liability in the following cases:

• Loss caused by issues with the user's own internet connection or device.
• Issues caused by technical errors from third-party game providers (the provider's own policy will apply in the event of an error).
• Unforeseen technical failures, cyber attacks, or other circumstances beyond our control.
• Issues arising from the user providing incorrect or incomplete information.

In no circumstance will qt77's maximum liability exceed the amount involved in the relevant transaction.

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12 Dispute Resolution

If you have a dispute or complaint, please contact our support team first. We always aim to resolve issues through friendly discussion.

Ways to contact support:

• 24/7 live chat — directly on the platform
• Email: [email protected]

The support team will generally respond within a reasonable time after receiving a complaint. Complex matters will be resolved after a full investigation.

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13 General Provisions

13.1 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between qt77 and the user, and supersede all prior oral or written agreements.

13.2 Severability

If any one term of this Agreement is found to be invalid or unenforceable, the remaining terms will continue in full force and effect.

13.3 Waiver

Failure by qt77 to exercise any right in a particular circumstance will not be considered a permanent waiver of that right.

13.4 Language of Communication

This Agreement is written in Bengali. In the event of any linguistic ambiguity, the Bengali version will be considered final.