qt77 Privacy Policy

1. Introduction and Overview

qt77 is a trusted online gaming platform committed to providing a safe, fair, and enjoyable gaming experience for players in Bangladesh. We believe that protecting the privacy of your personal information is one of our core responsibilities. Although this privacy policy is written in technical and legal language, we have always tried to present it clearly with your understanding in mind.

This policy covers the following: what information is collected, how that information is used, who information may be shared with, how long your information is stored, what rights you have, and how you can contact us.

2. Information We Collect

qt77 collects only the information necessary to provide our services. We may collect the following types of information:

2.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — the user must be 21 years of age or older)
• Email address
• Mobile number
• Preferred username
• Residential address

2.2 Financial and Payment Information

To process transactions on our platform, you may need to provide payment-related information. qt77 processes payments through bKash, Nagad, and Rocket. The following information may be collected in this regard:

• Mobile banking number (bKash / Nagad / Rocket)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical and Usage Information

Certain information is collected automatically while you use our platform:

• IP address
• Browser type and version
• Operating system information
• Device type (mobile, tablet, desktop)
• Page visit time and date
• Cookies and session data
• Referral URL

3. Purpose of Data Use

qt77 uses collected information only for lawful and clearly defined purposes. We may process your information for the following reasons:

3.1 Account Management

Your information is used to create and manage your qt77 account, verify your identity, and ensure secure login.

3.2 Service Delivery and Improvement

Information is analysed to personalise your gaming experience, resolve technical issues, and further improve our platform.

3.3 Financial Transactions

Payment information is used to process deposits and withdrawals, issue bonuses and rewards, and prevent financial fraud.

3.4 Customer Support

Our 24/7 live chat support team may view account-related information to resolve your issues. This information may be used to improve the quality of customer service.

3.5 Responsible Gaming

Certain data may be analysed to monitor your gaming habits, identify potentially problematic behaviour, and ensure responsible gaming.

4. Sharing and Disclosure of Information

qt77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Certain information may need to be shared with payment processors (bKash, Nagad, Rocket), cybersecurity services, and technology infrastructure providers. These partners are required to comply with our privacy policy.

4.2 Legal Requirements

If required by law or by a valid order from the authorities, we may disclose relevant information. In such cases, we will always provide only the minimum information necessary.

4.3 Fraud Prevention

In cases of serious fraud, necessary information may be shared with the relevant organisations or authorities.

5. Cookies and Tracking Technologies

Cookies and similar technologies are used on the qt77 website. Cookies are small text files stored on your device that help us improve our services.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, store security tokens, and process form data.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings — for example, language preference or game display settings.

5.3 Analytics Cookies

These cookies are used to monitor and analyse the use of our platform. This helps us improve the quality of our services.

6. Data Storage and Security

6.1 Retention Period

Your information is stored for as long as necessary to provide our services. Even after an account is closed, certain information may be retained for a set period due to legal requirements and fraud prevention.

6.2 Security Measures

qt77 applies industry-standard security measures to protect your information:

• SSL encryption — all data transfers are carried out over secure protocols
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Restricted staff access — only authorised staff can view the necessary information
• Two-factor authentication option
• 24/7 system monitoring

7. Your Rights

As a user of qt77, you have the following rights:

7.1 Right to Access Information

You may ask us at any time what information we hold about you. We are obliged to provide this information to you within a reasonable time.

7.2 Right to Correct Information

If any of your information is incorrect, you may request our support team to correct it.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, it may not always be possible to delete all information immediately due to legal obligations or ongoing financial transactions.

7.4 Right to Object to Processing

You may object to your information being processed for specific purposes. For example, if you object to the use of your information for marketing purposes, we will stop doing so.

7.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used format.

8. Protection of Children and Minors

qt77 services are strictly for those aged 21 and above only. We do not knowingly collect or store the information of any minor. If we become aware that a minor has created an account, that account will be closed immediately and the related information will be deleted.

9. Third-Party Links

Our platform may contain links to other websites. qt77 is not responsible for the privacy policies of those websites. We advise you to read the privacy policy of any third-party website before visiting it.

10. Changes to the Policy

qt77 may update this privacy policy from time to time. In the case of significant changes, we will notify you in the following ways:

• Displaying a notice on the website
• Sending a message to the registered email address
• Showing a notification at the time of login

If you continue to use the platform after the changes, you will be considered to have accepted the new policy. The date of the policy will always be shown at the top of the page.

11. Contact

If you have any questions, objections, or requests regarding this privacy policy, please contact us:

We generally respond to all privacy-related requests within 48 working hours. For urgent matters, contact us directly via live chat.